Every consumer and business owner has unique needs. That’s why it’s important that your self-storage provider offers amenities that best accommodate your specific situation. While it may seem as though every company is the same, amenities, quality and service can vary greatly from facility to facility.
Here are five essential amenities for you to consider when selecting a self-storage provider:
- Comprehensive Security
Security should be a top priority for storage facilities. Twenty-four-hour video surveillance and ample lighting is a must for both indoor and outdoor areas. Also ask if your facility offers premium security features, such as individual door alarms and recessed cylinder locks.
- Climate Control
Verify that your facility controls unit climate. While some may control the temperature, it’s important to also control humidity. Exposure to humidity can damage wood, documents, electronics, and clothing, and also result in a musty smell over time.
- Convenient Hours
Some facilities may have limited access hours, which hinders your ability to move and store items at times that are convenient to you. Consider unit access hours, and if they fit within your schedule, such as at nighttime and weekend hours.
- Variety of Solutions
Whether you are a restaurant owner, office manager or homeowner, your storage needs are unique to you. Be sure that your facility offers solutions that fit your situation, including a variety of unit sizes, as well as space for niche items such as vehicles or even wine.
- Customer Service
Consider level of responsiveness and quality of customer service at the facility. The management team should offer quick resolutions to customer concerns, and take a personalized approach to helping tenants. Availability of appointments outside of business hours is a plus.
Knowing that a facility offers these essential amenities can help identify the right facility for you, and give you peace of mind that your belongings are safe.
What is your essential amenity in self storage? Tell us what you look for in a self-storage provider by leaving a comment below.