Self Storage Basics: Asking the Right Questions

0 Comment(s) | Posted | by Norm Kotoch, Jr. |

Security Self Storage UnitsFinding a storage facility that matches your needs can be an overwhelming task. To help ease the search process, it’s essential to make a list of your requirements.

Consider the Five Ws—Who, What, When, Where, and Why—when beginning the search for a storage unit. Answering these five questions will help you discover your perfect storage solution.

1.)    Who Will I be in Contact With?

Weigh the options of a family-owned and operated facility versus a national chain. Consider level of responsiveness and quality of customer service at the facility. The management team should offer quick resolutions to customer concerns, and take a personalized approach to helping tenants. Many locally-owned facilities offer availability of appointments outside of business hours and round-the-clock customer service, which is a huge plus.

2.)    What Are My Storage Needs?

Whether you are a restaurant owner, office manager or homeowner, your storage needs are unique to you. Be sure that your facility offers solutions that fit your situation, including a variety of unit sizes, as well as space for niche items such as vehicles or even wine.

Also, verify that your facility has climate-controlled units. While some may control temperature, it’s important to also control humidity. Exposure to humidity can damage items prone to conditional damage, such as wood, documents, electronics, and clothing, and can also result in a musty smell over time.

3.)    When Can I Access My Unit?

Some facilities may have limited access hours, which hinders your ability to move and store items at times that are convenient to you. Consider unit access hours, and if they fit within your schedule, such as at nighttime and weekend hours.

4.)    Where Is the Facility Located? Is it Convenient?

Depending on what you plan to store, you may need to make a run to your unit from time to time. For example, the summer season is a popular time for boat and RV owners to retrieve their vehicles from storage facilities. A local self storage facility should have many have convenient locations that are close to accessible waterways or highways.

5.)    Why Should I Consider Indoor Storage?

Security should be a top priority for storage facilities. And, facilities with elements of layered security offer added protection. Twenty-four-hour video surveillance and ample lighting is a must for both indoor and outdoor areas. Also ask if your facility offers premium security features, such as individual door alarms and recessed cylinder locks.

Indoor storage unit access adds yet another layer of protection for both you and your belongings, and peace-of-mind that outdoor units may not. You’ll have the satisfaction that both you and your belongings are safe, any time of day.

Quiz Yourself

Just like any major purchase, you want to research the various options available, and ask yourself the necessary questions that will help you find your match. There’s no exception when it comes to self storage. And, by doing so, you’ll be sure to find a facility that meets and exceeds your storage requirements.

What storage amenities are most important to you and your belongings?

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