FAQ

Security Self Storage is dedicated to providing you with the best customer service. Below are the answers to some of our customer's most frequently asked questions. If your questions are not answered here, please contact us to speak to one of our self-storage professionals.

Is there a minimum lease requirement?

We offer month-to-month leases, meaning no long-term contracts and no commitment.

When can I access my self-storage unit?

Our gate access hours are 6:00 am - 10:00 pm, 365 days per year. Our office hours are 9:00 am - 5:00 pm, Monday through Saturday. After hours appointments are available for our customer's convenience. Contact us to schedule an appointment.

How much notice must be given when I move out?

We require a seven-day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?

We offer free use of our moving truck service at move-in. Please contact a facility near you for full details.

How can I make a payment?

Payments can be processed by mail, in person or through our website. You can also arrange for payment to be automatically charged to your credit card each month. Please ask your manager about this feature.

All of our facilities are equipped with a payment drop box; however, we do not recommend this option for cash payments.

What unit sizes do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I determine how much storage space I need?

Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed. You can also through our unit sizes page for quick references. 

What forms of payment do you accept?

We accept Visa, Mastercard, Discover and American Express. Please ask about our credit card auto-pay program.

Do you sell locks, packing and moving supplies?

We offer high-quality locks with a lifetime warranty at a discounted price. We also offer boxes and moving supplies, which if purchased on the day of lease signing, you receive a 10 percent discount.

Do you have outdoor storage for boats, RVs and other vehicles?

Yes, we have space for vehicle storage, including boats, RVs, commercial vehicles, semi-trailers, trucks and cars. Contact a facility manager near you for more information about vehicle storage options.

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